Nobody is left without an answer, not even at 11 pm
ReceptIA answers your WhatsApp with your business information, in natural language, and hands the chat to a person when needed. Your team stops answering the same thing all day.
- Illustrative example of a conversation with ReceptIA
- Hi, are you still open?
- ReceptIA: Hi! We have closed for today. We open tomorrow at 8:00 am and I will gladly help you then.
- Where are you located?
- ReceptIA: We are at 12 Main Street. I will share the map location.
- Do you offer a discount for new customers?
- ReceptIA: A team member will confirm that. I already passed on your message.
What happens to your WhatsApp today
Unanswered messages
Customers write after hours or while the team is busy, and the reply comes late or never.
The same questions all day
Hours, location, authorized prices: your team answers them dozens of times.
Answers that change with whoever replies
Each person answers in their own way and customers get different versions.
A message comes in. ReceptIA knows what to do.
Every conversation ends in one of three paths, without you watching your phone.
Answers the usual
Hours, location, authorized prices and the questions you get every single day.
Understands photos and voice notes
Your customers write the way they always do: voice notes, photos and short messages.
Hands off to a person
When it does not know, or the customer asks, it alerts you and hands over the chat.
How it works
You connect your accounts
With Meta’s official login. No keys to copy.
You give it your business information
Upload a document with services, hours, authorized prices and frequent questions.
It answers and hands you what needs a person
It replies at any hour and hands over the conversations that need someone on your team.
What is included today and what is coming
What you see here works today. What is coming is shown with its price, but not sold yet.
Works today
- Answers your WhatsApp around the clock, in natural language.
- Replies with the information you give it (knowledge base).
- Remembers each customer’s thread.
- Understands photos and voice notes.
- Hands the conversation to a person when it does not know or the customer asks.
- Introduces itself as a virtual assistant if asked.
- Has rules for what it cannot say: unauthorized prices, stock and delivery dates.
- Instagram and Messenger (direct messages), as an add-on.
- You update your information by uploading a document.
Coming soon
- Instagram and Facebook comments+US$39
- Monthly report+US$19
- Appointment booking+US$89
- Live inventory and pricesfrom +US$119
Build your plan and see the total instantly
Launch prices. Start with the basics and add only what you need.
Rate for businesses with a Dominican RNC or cédula. Charged in US dollars, equivalent to the peso prices; we confirm your ID when we activate the service.
Rate for businesses outside the Dominican Republic (EIN or equivalent). Charged in US dollars.
Price per piece
| Piece | Price per month |
|---|---|
| ReceptIA on WhatsApp | US$149 |
| +US$39 | |
| Messenger | +US$39 |
| Extra location | +US$49 each |
| Instagram and Facebook commentsComing soon | +US$39 |
| Monthly reportComing soon | +US$19 |
| Appointment bookingComing soon | +US$89 |
| Live inventory and pricesComing soon | from +US$119 |
| Packages: Basic (WhatsApp with your knowledge base) | US$149 |
| Packages: Professional (WhatsApp, Instagram and Messenger) | US$227 |
- Setup: free
- Paid in advance at the start of each month
- Includes up to 1,500 conversations a month
“Coming soon” pieces show their price but are not charged or added up.
What does a person answering WhatsApp cost today?
Your team stays: ReceptIA covers the hours when nobody answers and the questions you get all day. See the real cost of those hours.
Change the amount to use your own team’s salary.
Change the amount to use your own team’s salary.
Hours covered per week
Real monthly cost
- Salary
- Employer social security (TSS, 15.79%)
- INFOTEP training levy (1%)
- Christmas bonus (salary / 12)
- Severance provision (21 days per year / 12)
- Real cost per month
Your ReceptIA plan (US$80 a month, about RD$4,900) is …% of the real cost of one person.
Rough estimate with 2026 Dominican rates. Does not include notice pay, profit sharing or leave. Dollars at the Central Bank rate (RD$61.61 per US$1).
Real monthly cost
- Salary
- Employer taxes and benefits (~30%)
- Real cost per month
Your ReceptIA plan (US$149 a month) is …% of the real cost of one person.
Rough estimate using a flat ~30% on top of salary. Actual costs vary by country and contract.
Instagram and Facebook comments
No question left unanswered on your ads, and you hear about a complaint within minutes.
Coming soon When available: +US$39 a month.
- Questions
- A short public reply and a real answer by direct message.
- Compliments
- A brief thank-you. You can turn it off.
- Complaints
- Never in public. We alert you with the post link, the user and a draft reply, and remind you if it is still unattended.
- Spam
- Hidden. This is optional.
A real case: Viveros Inmaculada
How they answer their WhatsApp with ReceptIA.
The challenge
Answering a WhatsApp with 1,398 contacts and 7,265 chats without the team losing the day replying to the same things.
What the assistant does
- Answers with the information the nursery gave it.
- Introduces itself as a virtual assistant if asked.
- Has rules for what it cannot say: unauthorized prices, stock and delivery dates.
- Hands the conversation to a person when it does not know or the customer asks.
What they say
Testimonial pending approval.
Screenshots
Frequently asked questions
What exactly does ReceptIA do?
It answers your business WhatsApp around the clock: it replies with the information you give it (services, hours, location, prices you authorize), understands photos and voice notes and hands the conversation to a person when it does not know or when the customer asks. As an add-on, it also answers Instagram and Messenger direct messages.
How much does it cost?
These are launch prices. The base plan costs US$149 a month: WhatsApp with your knowledge base, 2 updates a month and handoff to a person. Instagram and Messenger add US$39 each and each extra location US$49. The Basic package is US$149 and Professional (base, Instagram and Messenger) is US$227. Build your plan in the quote builder on this page.
Does setup cost anything?
No, it is free. You do it yourself by connecting your accounts with Meta’s official login. If you want extra help, we agree on it with you personally.
When do I pay?
In advance, at the start of each service month, always in US dollars, by card or bank transfer. Businesses with a Dominican RNC or cédula pay the Dominican Republic rate, which is equivalent to the peso prices; everyone else pays the international rate. Your assistant starts answering once the first payment is processed. If a monthly charge fails you get 3 days of grace; after that we pause the assistant until the payment goes through, and we keep your data for 30 days.
What if I go over 1,500 conversations?
The plan includes up to 1,500 conversations a month. A conversation is the exchange with one contact within 24 hours. If you exceed it on a sustained basis, we propose the right plan before charging anything extra.
Do I need to verify my business with Meta?
Not to start: you can connect and try it without verifying. Verification raises the limits of your WhatsApp Business account and we recommend it. The verification guide explains how.
Do I still own my accounts?
Yes. You connect WhatsApp Business, Instagram and your Facebook page with Meta’s official login, and you can revoke access from your Meta settings at any time. If you want us to delete your data, it is explained in data deletion.
How do I change the assistant’s information?
By uploading a document with the new content. Your plan includes 2 knowledge-base updates a month.
What if it says something wrong?
It only answers with the information you gave it, and it has rules for what it cannot say: unauthorized prices, stock and delivery dates. If it does not know, it does not make things up: it hands the conversation to a person. AI can make mistakes, which is why fixing incorrect answers is part of support.
My customers prefer talking to a person
They can. When the customer asks, ReceptIA hands the conversation to someone on your team. What it covers is the repetitive and the hours when nobody can answer.
Can people tell it is a bot?
It replies in natural language with short messages, and introduces itself as a virtual assistant if asked. It is a condition of the ReceptIA terms that you tell your customers an AI assistant is serving them.
I already have WhatsApp Business auto-replies
Auto-replies are fixed messages: everyone gets the same text. ReceptIA converses: it understands what the customer asks, remembers what they said before, understands photos and voice notes and answers with your information.
It is expensive
Compare it with the real cost of a person answering WhatsApp, which covers only part of the week’s hours. The calculator shows it with your team’s salary.
What do I need to get started?
A WhatsApp number for the business, a Facebook account that manages your business, and the information you want the assistant to use: services, hours, authorized prices and the questions you get most.
What happens to my customers’ conversations?
ReceptIA processes messages on your behalf and you are responsible for that data towards your customers. To reply, messages are processed by OpenAI in the United States, which does not use them to train its models. We do not use conversations to train AI models. We explain it in the Privacy Policy, section 5.
Request ReceptIA
Tell us about your business and we will contact you within 24 hours to set up your assistant.
Your selection
No pieces picked yet: the base plan is assumed.
- We receive your request
- We contact you within 24 hours
- We help you connect your accounts
Let your WhatsApp work while you take care of customers
We will show you ReceptIA with your own business in a short demo.